Individual services

Complete support - from onboarding to development.

With our many years of expertise in process optimization and digitalization, we accompany you step by step in the introduction and implementation of your processes with Joinpoints.

Many questions often arise before the introduction of software:

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How do I map my processes?

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How do I integrate everything without losing time?

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How do I get my team to use the software?

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How do I solve challenges that arise during use?

With our Joinpoint services, you no longer need to worry about these questions.

Individual onboarding

With our onboarding service, we support you from the initial setup to active use. Our expertise ensures that your processes are optimally mapped and that the software is ready for immediate use – without any loss of time or uncertainty.

1.
Free initial consultation
We analyze your current situation and discuss your requirements for the software. You get an overview of how all processes can be digitized with Joinpoints.
2.
Process Workshop
We discuss your workflows together, define your processes and contribute our years of process expertise to uncover optimization potential.
3.
Setting up the software + data import
We configure your account based on the jointly defined processes. We create all pipelines, automations, etc. If required, we can also take care of importing existing data.
4.
Test phase & feedback
You test the set-up process and pass on your change requests to us. We implement the input to perfectly tailor the software to your requirements.
5.
Team enrollment
We train your entire team so that all employees are on board right from the start. This ensures a seamless transition and everyone can use the software efficiently.
6.
Aftercare
After the introduction, you have the option of booking a flexible number of hours for further support. Whether for additional questions, process optimization or further training - we are at your side.

Optimization of existing processes

Optimize existing solution or add further processes

We support you in improving your existing processes with the help of our software solution and show you tips & tricks for more efficient use.

Would you like to integrate another workflow into Joinpoints and need professional support?

Our team will be happy to help you!

Additional development

Customized solutions for your company

Does your company have unique requirements? No problem! With Joinpoints, we offer you the opportunity to develop individual interfaces and new functions specifically for your infrastructure.

Our system is flexible and add-on-capable, so that customized extensions can be seamlessly integrated. Together, we analyze your needs and develop solutions that fit your workflow perfectly

Training courses

To help you and your team get the most out of Joinpoints, we offer customized training and in-depth courses

+1,300 teams rely on Joinpoints

Quality and safety that convinces

Would you like to find out which service can best support you in your project?

Book a free info call with one of our experts here.